SEAT RESERVATION

Full 5-day festival passes and single day passes give access to all events at Het Huis Utrecht, as long as seats are available.

Many events are likely to be busy. To avoid disappointment please reserve your seat in advance for your favourite events. Reserving your seat will grant you priority access to the venue. Seat reservation is optional, but we strongly advise to do so – especially for the film events in Studio 3, where capacity is limited.

Single event tickets automatically include a seat reservation.

How to reserve your seat
After purchasing your festival pass or day pass, you will receive a confirmation email. In the email you will find a personal code to make seat reservations for specific programmes.

Use this code to book single tickets (free of charge) for individual events. A single ticket booked in this way counts as a seat reservation.

As long as seats are still available, online reservations can be made until 23:59 on the day before the event.

Priority Access during the festival
We use a “speedy boarding” procedure for prioritising seating:

• 10 minutes before the start of an event, we give visitors with a seat reservation and/or single event ticket priority access to the venue so they can choose their seats.
  Remaining visitors can enter from 5 minutes before the start of the programme, until all seats are taken.
• Reserved seats will be kept up to 5 minutes before the indicated starting time of the event. After that all reservations become invalid.
• Remaining visitors can enter from 5 minutes before the start of the programme, until all seats are taken.

If you have any questions regarding seat reservations, please contact us at festival@impakt.nl

ONLINE AT PLANET IMPAKT

All tickets give you unlimited online access to the 5-day festival programme on Planet IMPAKT.

Planet IMPAKT is our virtual venue for online events and the online festival. Viewers of live streamed panels can put questions to the speakers by using the chat buttons at the bottom of the livestream window.

Planet IMPAKT has several virtual floors where you will find the livestream as well as extra content, links and articles so you can dive deeper into the themes of the festival.

All IMPAKT Festival passes and tickets give you access to Planet IMPAKT, where you have online access to most of the festival events to watch them live, or as soon as they are uploaded, up to one week after the festival! Also, a selection of films screened in the festival will be available on-demand.

How to access Planet IMPAKT
If you have purchased a ticket for the IMPAKT Festival, you will receive an email with a button to log in directly to Planet IMPAKT.

Alternative login method

1. Go to https://planet.impakt.nl
2. Enter your personal code (you will find this in the email)
3. Enjoy!

Having trouble? Contact us at festival@impakt.nl

PROFESSIONALS & ACCREDITATION

Are you a professional or journalist?

We look forward to meeting you at IMPAKT Festival 2024: DEAL WITH IT, whether at our festival venue in Utrecht or online. As a journalist or professional you can register for accreditation here. The deadline to apply for accreditation was Friday 18 October. Applications for accreditation arriving after that date will be taken in consideration, as far as our capacity allows, and they might receive a delayed response.

Meanwhile, have a look at our festival programme and make sure you put your favourite keynotes, performances, panels and film programmes in your calendar.
For press enquiries and press materials, contact beau@impakt.nl or call +31 0 30 29 44 493. 

STUDENT GROUP VISITS & DISCOUNTS

We are happy to welcome student groups. In addition to the regular programme, we offer student groups special introductions by the curator or artists, as well as tours of the festival exhibition.

To receive more information about student group discounts and special student activities, please contact daniela@impakt.nl

QUESTIONS?

Do you have a question about your visit?
Contact us at festival@impakt.nl or via Whatsapp at +31 6 83 48 86 74