Info & FAQ
The IMPAKT Festival 2021 Modern Love takes place over 5 days at different locations in Utrecht and online. You can choose to visit the IMPAKT Festival for one (or multiple) days in Utrecht. In this case you purchase one (or multiple) day passes, which also give you access to the Modern Love exhibition and the entire online festival programme. It is also possible to purchase tickets for individual programmes (single tickets). To follow the festival programme online, you purchase an online festival pass, which gives access to the entire festival programme at https://planet.impakt.nl.
Day pass
Visit the festival in Utrecht between Thursday and Saturday
Visit the Modern Love exhibition at IMPAKT and the Centraal Museum
Entire online festival programme streamed live on Planet IMPAKT
€12,50 (discount €11)
Single ticket
Visit your favourite programme in Utrecht
€6,50 (discount €5,50)
Online festival pass
Entire online festival programme streamed live on Planet IMPAKT
€6,50
Please read the information below carefully as it contains important instructions about your ticket, how to reserve seats for individual programmes, covid rules and access the online programme.
Festival day passes
Day passes give you access to the entire programme on the selected day of the festival in Het Huis Utrecht (please note that you still need to reserve seats for individual programmes), the Modern Love exhibition and the entire online festival programme on Planet IMPAKT. Have a look at the festival programme here
Seat reservations
With a day pass, it is still mandatory to make seat reservations for the events you want to visit. Only visitors with at least one reservation for that day are allowed to the festival venue.
- You will receive an email inviting you to book your (free) online seat reservations;
- Online reservations can be made between 25 October and 31 October;
- You can get your event reservation at the ticket office until 30 minutes prior to the event. After that, we will make the unclaimed reservations available to other visitors. Reservations that are claimed too late, cannot be refunded;
- Did you miss the online reservation period? As long as seats are available, reservations can also be made during the festival: at the ticket office for the events of that same day.
Make your seat reservation
- Go to the ticketshop here;
- Click on the Menu-icon on the upper left corner and press ‘Login’;
- If you already have an account, log in to your existing account. Or else, create an account by selecting ‘New Visitor’. Please note: Your account has to use the same email as the email address we are using to contact you, as your day passes are linked to this email address;
- Free seat reservations should now be visible for all events on the day(s) of your day pass(es);
- Go to any event you wish to make a seat reservation and register your ticket by simply selecting the free option ‘seat reservation’.
- Great job, you now have registered your attendance to one of our IMPAKT 2021 programmes!
If you can’t come to a programme after all, please let us know as soon as possible by emailing to festival@impakt.nl. We can then cancel your registration and open up your spot for other people interested in joining the programme.
Covid-19
Due to Covid-19 restrictions, we kindly ask you to be aware of and prepare for the following:
- You can only enter the festival venue after showing a valid Covid Certificate in combination with your ID. This will be checked daily;
- Only visitors with at least one event reservation for that same day are allowed to the festival venue;
- Please stay at home if you have coldlike symptoms. If you cancel your visit the day before the event via festival@impakt.nl, we will refund your ticket costs;
- It might take longer than usual to have everyone enter the venue and be seated, so make sure to be in time (30 min before) for your event.
Access to Planet IMPAKT
This ticket also grants access to our online Festival at Planet IMPAKT:
- Go to impakt.nl and enter your personal code. This is on this e-ticket, being the last five digits of your ticketnumber as marked in this example:

2. Having trouble? Contact us at festival@impakt.nl
Specials
- From 3-7 November this ticket also grants free access to the festival exhibition, on two locations: IMPAKT Centre for Mediaculture (Lange Nieuwstraat 4, Utrecht) and Centraal Museum (Agnietenstraat 1, Utrecht). Read more about the festival exhibition here;
- If you have bought more than one day pass, you will receive an invitation to visit the opening night for free.
Single tickets
Single tickets give you access to a specific programme of the festival in Het Huis. Have a look at the festival programme here
Seat reservations
This ticket functions as a reservation. Make sure to claim your reservation not later than 30 minutes prior to the event. After that, we will make the unclaimed reservations available to other visitors. Reservations that are claimed too late, cannot be refunded
Covid-19
Due to Covid-19 restrictions, we kindly ask you to be aware of and prepare for the following:
- You can only enter the festival venue after showing a valid Covid Certificate in combination with your ID;
- Please stay at home if you have coldlike symptoms. If you cancel your visit the day before the event via festival@impakt.nl, we will refund your ticket costs;
- It might take longer than usual to have everyone enter the venue and be seated, so make sure to be in time (at least 30 min before) for your event.
Online passes
With an online festival pass you get access to the entire 5-day festival programme on Planet IMPAKT. To access:
- Go to impakt.nl and enter your personal code. This is on this e-ticket, being the last five digits of your ticketnumber as marked in this example:
- Having trouble? Contact us at festival@impakt.nl

Festival locations
IMPAKT [Centre for Media Culture]
Lange Nieuwstraat 4
3512 PH Utrecht
Opening times: Wednesday to Sunday, 12:00 – 18:00 h
Het Huis Utrecht
Boorstraat 107
3513 SE Utrecht
Opening times: see festival programme
Centraal Museum
Agnietenstraat 1
3512 XA Utrecht
Opening times: Tuesday to Sunday, 11:00 – 17:00 h