SEAT RESERVATION

Full 5-day festival passes and single day passes give access to all events at Het Huis Utrecht, as long as seats are available.

Many events are likely to be busy. To avoid disappointment please reserve your seat in advance for your favourite events. Reserving your seat will grant you priority access to the venue. Seat reservation is optional, but we strongly advise to do so – especially for the film events in Studio 3, where capacity is limited.

Single event tickets automatically include a seat reservation.

How to reserve your seat
After purchasing your festival pass or day pass, you will receive a confirmation email. In the email you will find a personal code to make seat reservations for specific programmes.

Use this code to book single tickets (free of charge) for individual events. A single ticket booked in this way counts as a seat reservation.

As long as seats are still available, online reservations can be made until 23:59 on the day before the event.

Priority Access during the festival
We use a “speedy boarding” procedure for prioritising seating:

• 10 minutes before the start of an event, we give visitors with a seat reservation and/or single event ticket priority access to the venue so they can choose their seats.
  Remaining visitors can enter from 5 minutes before the start of the programme, until all seats are taken.
• Reserved seats will be kept up to 5 minutes before the indicated starting time of the event. After that all reservations become invalid.
• Remaining visitors can enter from 5 minutes before the start of the programme, until all seats are taken.

If you have any questions regarding seat reservations, please contact us at festival@impakt.nl

ONLINE AT PLANET IMPAKT

All tickets give you unlimited online access to the 5-day festival programme on Planet IMPAKT.

Planet IMPAKT is our virtual venue for online events and the online festival. Viewers of live streamed panels can put questions to the speakers by using the chat or email buttons at the bottom of the livestream window.

Planet IMPAKT has several virtual floors where you will find the livestream as well as extra content, links and articles so you can dive deeper into the themes of the festival.

All IMPAKT Festival passes and tickets give you access to Planet IMPAKT, where you have online access to most of the festival events to watch them live, or as soon as they are uploaded, up to one week after the festival! Also, a selection of films screened in the festival will be available on-demand.

How to access Planet IMPAKT
If you have purchased a ticket for the IMPAKT Festival, you will receive an email with a button to log in directly to Planet IMPAKT.

Alternative login method

1. Go to https://planet.impakt.nl
2. Enter your personal code (you will find this in the email)
3. Enjoy!

Having trouble? Contact us at festival@impakt.nl

EXHIBITION TOURS

On 2, 3, 4 and 5 November, we are organising exhibition tours with the festival curators and artists, to delve deeper into the festival exhibition Our Terms, Our Conditions.

All tours (except Sunday) include a visit to both exhibition locations:

• IMPAKT [Centre for Media Culture] (Lange Nieuwstraat 4, Utrecht)
• Het Huis Utrecht (Boorstraat 107) 

If you have a festival pass, the tours are included in your ticket.

Spots for the tours are limited. Please book a ticket. If you have a festival pass or day pass you can reserve one by using your personal “seat reservation code”. Read more in the “Seat reservation” section above.

Tours

• Thursday 2 November, start: 13:45 at IMPAKT. Book now
• Saturday 4 November, start: 12:00 at IMPAKT. Book now
• Saturday 4 November, start: 13:45 at IMPAKT. Book now
• Sunday 5 November, start: 14:00 at IMPAKT. Book now

Read more about the festival exhibition

PROFESSIONALS & ACCREDITATION

Are you a professional or journalist?
We look forward to meeting you at IMPAKT Festival 2023: Our Terms, Our Conditions, whether at our festival venues in Utrecht or online.

As a journalist or professional you can register for accreditation here.

The deadline to apply for accreditation is Thursday 12 October

We are also hosting inspiring events where professionals can meet international peers and share interests, exchange ideas and build new collaborations.

Find more information on our dedicated page for professionals

Meanwhile, have a look at our festival programme and make sure you put your favourite keynotes, performances, panels and film programmes in your calendar.

For press enquiries and press materials, contact Arjon Dunnewind via arjon@impakt.nl or call +31 6 5155 7875.

WE ARE PUBLIC

As a member of We Are Public, you are entitled to free admission to the following selected events. Please check the We Are Public website to get the code to download your free tickets.

• Thursday 2 November, 13:45 – Entangled Networks: Players
• Thursday 2 November, 15:30 – Panel: Queer Visibility on Social Media, met Ezra Šimek, Dunja Nešović
• Thursday 2 November, 19:00 – Panel Whistleblowers
• Thursday 2 November, 21:15 – Panel: Avatars, met Carla Gannis, Merel van Helsdingen, Tabitha Swanson
• Friday 3 November, 13:45 – Entangled Networks: Empires
• Friday 3 November, 21:30 – Performance Red Redemption, Total Refusal
• Saturday 4 November, 13:45 – Entangled Networks: Data Points
• Saturday 4 November, 12:00 Tour through the IMPAKT Festival 2023 exhibition

We are also offering special discounts in partnership with We Are Public.
As a member of We Are Public, you are entitled to a 10% discount on all onsite festival passes (1 per person), day passes (1 per day per person), single programme tickets (1 per event per person) and exhibition tickets (1 per person).

To claim your 10% discount please enter the following promo code when checking out:
wapdiscount

You will be asked to display your We Are Public card or online profile at the festival entrance.

STUDENT GROUP VISITS & DISCOUNTS

We are happy to welcome student groups. In addition to the regular programme, we offer student groups special introductions by the curator or artists, as well as tours of the festival exhibition.

To receive more information about student group discounts and special student activities, please contact Chris Stoop at chris@impakt.nl

QUESTIONS?

Do you have a question about your visit?
Contact us at festival@impakt.nl or via Whatsapp at +31 6 83 48 86 74